COMMUNICATIONS & SECOPS
Direct Channels to Sentrium Engineering
Whether you are evaluating a self-hosted sidecar deployment, conducting a SOC 2 vendor audit, or reporting an urgent security escalation, all communications route directly to our security engineering team.
Transmit Encrypted Inquiry
Direct submission to the Sentrium on-call triage queue. Form submissions generate an authenticated ticket with guaranteed SLA response times.
Direct Channel Coordinates
GENERAL & ENTERPRISE SUPPORT
Guaranteed 4-business-hour response for all commercial and technical inquiries.
VULNERABILITY DISCLOSURE & PGP KEY
PGP FINGERPRINT:
9B4E 7120 A109 4F83 C59D 1104 8832 FE90 41A7 E840
9B4E 7120 A109 4F83 C59D 1104 8832 FE90 41A7 E840
GLOBAL OPERATIONS & SECOPS COVERAGE
Distributed Multi-Region Gateway Mesh
24/7/365 Autonomous Triage & Incident Escalation
Primary Contact: support@sentrium.tech
24/7/365 Autonomous Triage & Incident Escalation
Primary Contact: support@sentrium.tech
ACTIVE INCIDENT ESCALATIONS
Contract enterprise accounts have access to private PagerDuty routing and dedicated Slack connect channels with 60-minute contractual Sev-1 response guarantees.
SECOPS TRIAGE QUEUE STATUS: NORMAL DISPATCH (<12 MIN AVERAGE TRIAGE)